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BUSSINESS LETTER

BUSSINESS LETTER

March 10th  2019
Mr. Bambang
Manager, Customer
Support Inter-Office
Maju Jaya Sejahtera
Kuala Tungkal, Jambi
34985
Dear Mr Bambang :
This is further to our meeting of last week at which we agrred  to hold a series of meetings over the next two months to review your experiences with the pilot implementation of the 1 to 1 customer relationship management program.
As discussed at the meeting, the objectives of our review sessions will be to:
• Review and assess the overall effectiveness of the program
• Identify and document strengths weakness of the program
• Propose customer-focused solutions to address areas of weakness
As agreed, meetings will be held every second Tuesday from 9:00 a.m. until noon, and the location will alternate between our two offices,the first one to be convened here at Maju Jaya Sejahtera on march 10th 2019. Joko of your MJS group is to act as the meeting coordinator and recording secretary throughout the process.
As discussed, at the end of the process, Maju Jaya Sejahtera will draft the summary report for review by the steering committee. As you requested, a copy of her c.v.has been enclosed.
I trust I have covered all of the points that we discussed. If you have any questions or would like to add anything please give me call at 082371318771.
We look forward to seing you at 21st meeting.
Sincerely

Agi Purba
Indonesia
Senior  consultant

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